Social networking started out as a way to create online
profiles, post updates on personal details, connect with friends and family,
and make new friends. Nowadays, it’s quite common for someone to have profiles
built in multiple sites such as Facebook, Twitter,
Instagram, and/or LinkedIn, each serving a different purpose with different
audience or followers. For example, Facebook can help users share personal
stories, discover new events, and stay connected with your friends. LinkedIn
can help you build your professional image online and it’s frequently used by
recruiters to scout potential candidates. Taken together, social networking
sites receive millions of visitors each day and are among the most frequently
visited sites, as people often rank social networking as one of the most
interesting and intriguing activities online. For example, in the article, How Obama Tapped Into Social Networks’ Power,
David Carr described how Obama ran a successful online campaign, and through
the effective use of social media, and reached out to millions that help him get
elected. In another use case, Heather Timmons reported in the article, In India, Using Facebook to Catch Scofflaw
Drivers, that people has been using Facebook to report traffic violations
to the police, helping the police capture critical evidence to issue citations
against reckless drivers. Although there were concerns about authenticity of
the photos as well as privacy, the most people welcomed the change that helped
make a city safer.
Social networking has also been helping large corporations to
learn more about their customers in ways that were seemingly impossible years
ago. One of the major emerging trends in the corporate world is Big Data, using
large, multi-dimensional data sets to analyze people’s behavior and predict
future trends in the business. While structured data, such as personal and
transactional information, has been traditionally captured and stored in relational
databases, many companies are beginning to tap into unstructured data, such as Facebook
and Twitter feeds, by using text analytical tools to parse the natural language
and store them in non-relational databases. Many companies believe that social
networking feeds contain hidden treasures that the businesses can leverage to
help analyze consumer behaviors and to better align the business with the
consumer needs.
While social networking has benefited us by keeping us more
connected, it also has numerous “dark sides”. In Doug Gross article, Dictionary word of the year: 'Unfriend',
it highlights the danger of Facebook in which the user could be a target of
someone’s stalking or “sexting” attempt. Indeed, privacy has become a major
concern in social networking, as it’s easy to become someone’s friend or
follower, but that may bring unwanted attention. The privacy setting could
be so confusing that, it may not be easy to “unfriend” somebody or disconnect
from the virtual social world.
Carr, David. “How Obama Tapped Into Social Networks’ Power.”
The New York Times, 9 Nov. 2008, http://www.nytimes.com/2008/11/10/business/media/10carr.html.
Gross, Doug. “Dictionary Word of the Year: 'Unfriend'.” CNN,
17 Nov. 2009, http://www.cnn.com/2009/TECH/11/17/unfriend.word/index.html.
Timmons, Heather. “In India, Using Facebook to Catch
Scofflaw Drivers.” The New York Times, 1 Aug. 2010, http://www.nytimes.com/2010/08/02/technology/02traffic.html?ref=business.
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